This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What are my shipping & delivery options?
Shipping Fees
We offer shipping at the following rates:
Shipping Method — Shipping Fee in euros – Standard — starting from 6
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Our delivery will start from November 2024. Please remember to write your preferred delivery date. After you place your order we will contact you to let you know the time and date that we will be personally delivering your ice cold Ayaca’s. With our exclusive delivery option we will deliver your Ayaca’s on your chosen date. As a reminder we will send you a notice one day before delivery.
Do you deliver internationally?
We offer international shipping to the following countries: – Netherlands – Belgium
Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
What happens if my order is delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
Questions about returns?
If you have questions about returns, please review our Return Policy.
How can you contact us about this policy?
If you have any further questions or comments, you may contact us by our online contact form.
Return
Refunds
All sales are final and no refund will be issued.
Questions
If you have any questions concerning our return policy, please contact us at: orders@missayaca.com.